Turnaround time varies by product, but for most, the default is seven business days. In some cases, please contact our Project Coordinator  to check if we can expedite turnaround time.

The minimum order quantity varies by product, and we can print both large and short runs. When you enter a number in the quantity field, it will tell you if you haven’t met the minimum required to order.

As an eco-friendly online printer, we’re proud to offer sustainable paper stock options on many of our products. For example, our Uncoated 100% Recycled – White stock is made from 100% post-consumer-waste recycled fiber and our Hemp stock is sourced sustainably through conscious growing practices.

High resolution, print quality PDFs are the most reliable file format for online printing. A print-ready file has essential formatting and specs to ensure it translates from your computer to the printing press accurately and consistently. It must be a PDF with high resolution images in the CMYK colour space with the appropriate bleed.

Part of our wide array of online printing services, Custom Quote lets you print just about anything in just about any way you want. Don’t see what you’re looking for on our website? Simply submit a Custom Quote request! Once you do, a sales representative will provide you with a quote within 1-2 business days.

They’ll work directly with you on your order and let you know when it’s time for you to give them your artwork file.

A print-ready file is essential to every Smartpress order submitted for online printing. In short, it’s a PDF with high resolution images in the CMYK color space with the appropriate bleed:

• All of your images should be high resolution. We recommend images are:
  • 300 PPI for small format projects like booklets, cards or brochures.
  • 150 PPI for large format projects like custom signs and banners.
• Use CMYK colors for the most accurate comparison between what you see on your screen and what is produced with the printing press.
• Your design files must have the appropriate bleed so that any variances in production don’t affect your print. Most printers have an 1mm variance in case the machines drift slightly in any direction. Because of this, your finished size should be expanded or contract by 1mm.